Home - HubSpot Service Hub Software - Which report(s) do you use to decide which knowledge base articles to write?Which report(s) do you use to decide which knowledge base articles to write?2shares Facebook Twitter Pinterest LinkedIn Skype Facebook MessengerQuestion: Which report(s) do you use to decide which knowledge base articles to write?Average ticket response timeAverage ticket response time by repTicket volume by categoryAll of the aboveThe right answer was: Ticket volume by category