Question: Select all that apply. Why is user-generated content (UGC) important for social commerce?
- It helps build trust and credibility.
- It carries a risk of negative or misleading content.
- It comes with a lack of control over content quality.
- It increases customer engagement.
- It drives conversions and generates buzz.
The right answer was: It helps build trust and credibility. and It increases customer engagement. and It drives conversions and generates buzz.