Question: A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?
- Adding each comment into a spreadsheet to evaluate the sentiment
- Ignoring the comments as they don’t provide substantial data
- Using an AI tool to analyze the sentiment of posts and comments
- Responding to each comment asking for clarification on sentiment
The right answer was: Using an AI tool to analyze the sentiment of posts and comments